Terms and Conditions of Sale

1.  Delivery

Interquip Global (IQG) will complete the delivery on or about the date agreed upon in the contract, but this obligation is subject to the client premises being ready to receive the installation and, to all delays directly arising from shipping, non-availability of ordered equipment, strikes, lockouts, accidents, fires, wars, acts of God, non-delivery of material or parts by suppliers or any other cause or reason whatsoever beyond IQG control. No such delay shall excuse or justify the client refusal to accept delivery of the equipment.

All delivery dates as supplied on invoices are indicative only, and are subject to stock availability. Undue delays are not the responsibility of IQG.

In the event that issues arise beyond our control in relation to your chosen delivery date, IQG will provide you with details of the delay as soon as reasonably practicable but will not be liable to the client or any other person for such delay.

2.  Electrical and Plumbing

All electrical and plumbing connections and the cost of any necessary alterations to your premises are the responsibility of the client.  It is also the responsibility of the client to ensure that all such work is carried out by licenced Electrical and/or Plumbing contractors as per laws pertaining to the state/territory in which the work is carried out.  IQG is not, and will not be held responsible for, any breach on the part of Electrical or Plumbing contractors employed by the client.

In addition, it is the responsibility of the client to ensure that the work premises are in a safe condition for our tradesmen to carry out the installation specified in our contract with the client.  This includes, but is not limited to, making safe any disconnections of old equipment and leaving the work space in a safe, compliant state,

3.  Warranties

Equipment supplied and/or installed by IQG is covered by the manufacturer’s warranty and any terms and conditions that may apply under said warranty. Our manufacturers and suppliers will work hard to provide warranty service in an appropriate time frame. While some customers will request a replacement item or a full refund, should there be a fault present at purchase the suppliers will invariably exercise their right to repair the item as covered under their warranty terms and conditions.

4.  Retention of Title

All equipment remains the property of IQG until such time as payment has been effected in full and all monies have been duly cleared in the relevant bank account.

Any agreement arising out of this request shall be deemed to have been entered into at the relevant place of execution and all monies payable hereunder shall be payable at the relevant office of IQG.

Interest at the maximum amount allowed under Australian financial law will be charged on all monies outstanding beyond the agreed terms of the contract and will be added to the client’s account, invoiced monthly.

In addition, any equipment which has not been paid for by the agreed due date shall be forfeited to IQG and costs associated with collection of said equipment shall be charged to the client.

5.  Default

Should the client countermand this request or neglect or refuse to accept delivery of the goods or if the client should fail to sign any Hire Purchase or any Agreement to which his/her signature is required by the terms hereof, he/she shall forfeit all monies already paid hereunder and pay to the Company, not as a penalty but as a genuine pre-estimate of the damages sustained by the company in the procurement of or manufacture of the goods or any part thereof at my request, such further, sum as with the monies already paid by he/she is equal to the Deposit Payable and a further ten percent (10%) of the total Purchase Price thereby provided.

6.  Damaged Goods

If an appliance is received and is faulty in any way, other than from transport damage, the client will notify IQG immediately by phone or email advising his/her contact name, address, phone and fax numbers, IQG invoice number and details of the fault.

With deliveries, please check all items before signing for them. Please do not sign for and accept deliveries if the goods are obviously damaged in transit. It is better to refuse delivery than to sign for damaged goods. The client must also ask the driver to acknowledge and sign that the delivery was received damaged.

7.  See Refund Policy here
8.  Prices

Prices, as advertised on the website are subject to alteration without notice.

9.  Online Orders

Online orders are not confirmed until a representative of IQG has verbally approved with the client that pricing, including delivery and the availability of the items[s] is correct. It is the responsibility of the customer to ensure that items listed for sale are correct and available prior to ordering. It is also the responsibility of the customer to ensure that the dimensions of the product are correct as listed and that the item will fit in the desired location and through all doors and access areas.

10.  Indemnity Against Recovery Costs

IQG reserves the right to claim for any/all costs involved in recovery of unpaid debts.

Indemnity costs are all costs, including fees, charges, disbursements, expenses and remuneration, incurred by a party to litigation in undertaking proceedings provided they have not been unreasonably incurred or are not of an unreasonable amount.

11.  Interest on Outstanding Money

IQG reserves the right to claim and collect interest on any unpaid invoice amount or arrears at interest rates current at the time.

12.  Acceptance

The placement of any order or entering into any contract for supply of goods or services with IQG implies acceptance of the above conditions of sale.